Care grounded in knowledge and respect.
Bringing together neuroscience, NDIS experience, and cultural understanding for Melbourne families.
Our Story
Sunnyside was founded in 2025 to bridge the gap between clinical expertise and cultural safety in disability support. With a background in neuroscience and extensive experience as a National Disability Insurance Scheme Support Coordinator, our founding team understands both complex needs and the realities families face every day.
Experience as an issues resolution specialist at the Department of Social Services shapes how we advocate, problem‑solve, and communicate. We bring that same standard of professional integrity to every conversation, always aiming to make the system feel less overwhelming and more human.
Our approach to care
Our approach is simple: fewer clients, deeper relationships, and care that fits your life.
Quality over quantity
We intentionally manage our capacity so every family receives the time and attention they deserve.
Consistency matters
Wherever possible, you see the same workers, building trust and routine over time.
Cultural safety at the centre
We respect modesty, prayer times, language preferences, and dietary needs.
Family partnership
We listen first, then plan together, adjusting supports as your needs change.
Credentials & safeguards
Committed to safety and quality
NDIS registered provider
Professional indemnity insured
All workers hold current Working with Children Checks (and required clearances)
Clear feedback and complaints
process
