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A simple guide for families starting with the NDIS.

Navigating the National Disability Insurance Scheme can feel confusing, especially at the beginning. This page explains the basics in plain language and shows how Sunnyside can walk beside you.​

Understanding the NDIS

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is Australia’s innovative way to support people with a significant and permanent disability, their families and carers. It provides funding for support and services tailored to individual goals and aspirations.

Who is eligible?

Generally available to Australian citizens or permanent residents between 7 and 65 years old with a significant and permanent disability that affects their ability to participate in community life.‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ 

How do I apply?

You’ll need to submit an Access Request Form and provide evidence of your disability (medical reports, assessments). The NDIS will then conduct an assessment interview.‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

What are plan management options?

You can choose:

(1) Agency managed (NDIS manages your plan)

(2) Plan managed (private manager handles invoicing and funds)

(3) Self-managed (you manage funds directly). A support coordinator can help you decide.

What are plan management options?

You can choose:

Agency managed

NDIS manages your plan

Plan managed

Private manager handles invoicing and funds.

Self-managed

You manage funds directly. A support coordinator can help you decide.

Getting started with Sunnyside

Initial consultation and needs assessment (at no cost)

A free consultation to understand your situation, goals, and cultural needs.

01

Development of a customised support plan

We outline how support work or coordination could fit into your life.

02

Meeting your matched support worker

We introduce you to a worker matched to your needs and preferences.

03

Regular reviews and adjustments to ensure quality

We review how things are going and make changes together.

04

Initial Chat

A free consultation to understand your situation, goals, and cultural needs.

01

Custom Plan

We outline how support work or coordination could fit into your life.

02

Meet Team

We introduce you to a worker matched to your needs and preferences.

03

Regular Check-ins

We review how things are going and make changes together.

04

Ready to talk about support?

Share a few details and we will respond within four hours to discuss how we can help..

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